Tricare Accepted · VA-Endorsed Therapies · Arizona & Texas

Veterans Mental Health
in Arizona & Texas

Serving the country takes a real toll. At SMHWI, our board-certified psychiatrists and therapists provide mental health care built around the specific experiences of veterans and active duty service members. Tricare accepted. No VA referral required.

Tricare Accepted at All Locations
No VA Referral Required
EMDR, CPT & Prolonged Exposure
In-Person & Telehealth Statewide
Scottsdale, Tempe, Glendale & Rockwall

You Don't Have to Go Through the VA to Get Quality Mental Health Care.

The VA does important work, but it isn't the only option. Wait times can stretch for months, and not every veteran finds the VA system a comfortable fit. SMHWI provides mental health care for veterans and active duty service members outside the VA system, with Tricare accepted at all four locations and no referral required for most services.

Our board-certified psychiatrists and licensed therapists understand military culture in a way that matters for treatment. Combat trauma, moral injury, military sexual trauma, and the cumulative stress of service all require a clinician who can hear what's being said without requiring extensive explanation of what military life actually involves.

We treat PTSD, depression, anxiety, bipolar disorder, and co-occurring conditions using VA-endorsed therapies including EMDR, Cognitive Processing Therapy, and Prolonged Exposure, alongside psychiatric medication management at all four of our locations in Arizona and Texas.

Schedule at Any Location

Tricare accepted at all four locations. Call directly or use our patient portal. Coverage verified before your first appointment.

Scottsdale, AZ
8350 E Raintree Dr, Ste 125 & 130
(623) 288-2628
Tempe, AZ
1492 S Mill Ave, Ste 206 & 214
(623) 288-3656
Glendale, AZ
6120 W Bell Rd, Ste 130
(623) 288-0133
Rockwall, TX TX
810 E Ralph Hall Pkwy, Ste 140
(972) 638-0947
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Tricare verified before your first appointment. No VA referral required at any SMHWI location.

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Mental Health Conditions Common Among Veterans

Military service creates mental health challenges that are distinct in important ways from what civilians experience. These are the conditions our clinicians most frequently treat in veterans and active duty service members.

Combat PTSD & Military Trauma

PTSD from combat exposure, training accidents, or cumulative operational stress is one of the most prevalent mental health conditions among veterans. We treat it with EMDR, Cognitive Processing Therapy, and Prolonged Exposure, all VA-endorsed approaches, alongside medication when appropriate.

Depression

Depression is significantly more common among veterans than civilians and frequently co-occurs with PTSD. Transitioning out of the military, the loss of unit identity, and the difficulty of returning to civilian life all contribute to depression that deserves direct treatment, not just watchful waiting.

Anxiety & Hypervigilance

A nervous system trained to stay alert doesn't automatically stand down after a deployment ends. Persistent hypervigilance, panic attacks, and generalized anxiety are common among veterans and can be meaningfully reduced with targeted therapy and, when indicated, medication.

Military Sexual Trauma (MST)

Military sexual trauma affects veterans of all genders and branches. The combination of the traumatic event, the military environment in which it occurred, and the reporting dynamics that often followed creates a complex clinical presentation that requires careful, specialized care in a confidential setting.

Moral Injury

Moral injury results from actions taken, witnessed, or ordered that violated deeply held beliefs about right and wrong. It's distinct from PTSD, though the two frequently overlap. It shows up as persistent guilt, shame, a sense of spiritual damage, and difficulty reconnecting with meaning or purpose after service.

TBI-Related Mental Health

Traumatic brain injury and PTSD frequently co-occur in veterans from post-9/11 conflicts. TBI can complicate the presentation of depression, anxiety, and PTSD, and treatment planning needs to account for cognitive symptoms alongside the psychological ones. Our psychiatrists evaluate for both.

How Tricare Covers Mental Health at SMHWI

Tricare covers a broad range of mental health services, and SMHWI accepts Tricare at all four locations. One of the questions we hear most often is whether a VA referral is required. For Tricare Prime, a referral is typically needed from your primary care manager. For Tricare Select and most other plans, you can schedule directly without one.

Coverage is verified before your first appointment so you know exactly what to expect. If there are any gaps or prior authorization requirements for specific treatments, our team works through those details with you before your first visit, not after.

Covered services typically include psychiatric evaluations, ongoing medication management, individual therapy, and evidence-based trauma therapies including EMDR and CPT. For specific coverage questions, call your nearest location and our team will help you work through the details.

Tricare Plans Accepted

The following Tricare plans are accepted at SMHWI locations:

Tricare PrimeAccepted
Tricare SelectAccepted
Tricare for LifeAccepted
Tricare Reserve SelectAccepted

What Tricare Typically Covers at SMHWI

Psychiatric evaluations, medication management, individual therapy, EMDR, CPT, and Prolonged Exposure therapy. Telehealth sessions are covered under most Tricare plans for services delivered throughout Arizona and Texas.

Verify Your Coverage Before You Schedule

Call any SMHWI location and our team will verify your Tricare benefits, confirm whether a referral is needed for your specific plan, and let you know what to expect before your first appointment.

VA-Endorsed Therapies, Delivered Outside the VA

The treatments below are the same ones the VA recommends for its own patients. You don't have to be in the VA system to access them. At SMHWI, they're available with shorter wait times, flexible scheduling, and telehealth options throughout Arizona and Texas.

EMDR Therapy

WHO, APA & VA first-line recommendation for PTSD

Eye Movement Desensitization and Reprocessing uses bilateral stimulation to help the brain reprocess traumatic memories so they lose their emotional charge. Unlike traditional talk therapy, EMDR doesn't require extended discussion of the traumatic event and can be delivered in-person or via telehealth.

VA First-Line PTSD & Combat Trauma Telehealth Available Learn More →

Cognitive Processing Therapy

CPT — developed specifically for PTSD in veterans

CPT was originally developed for survivors of sexual assault and later validated extensively in veteran populations. It targets the stuck points, the distorted beliefs about why the trauma happened and what it means, that keep PTSD symptoms active. A structured 12-session format with clear progress markers.

Addresses beliefs about safety, trust, power, esteem, and intimacy
Proven effective for combat and military sexual trauma PTSD
Available in-person and via telehealth throughout AZ and TX
VA Endorsed 12-Session Format

Prolonged Exposure Therapy

PE — confronting avoidance to reduce PTSD symptoms

Prolonged Exposure systematically reduces the avoidance behaviors that keep PTSD active. Through gradual, controlled engagement with trauma-related memories and situations, it helps the nervous system learn that those memories, while painful, are not currently dangerous.

Both imaginal and real-world exposure components
APA and VA endorsed; extensive research in veteran populations
Available in-person and via telehealth
APA & VA Endorsed All 4 Locations

Psychiatric Medication Management

Evaluation, prescribing, and ongoing monitoring

Our board-certified psychiatrists evaluate and manage medications for PTSD, depression, anxiety, bipolar disorder, and other conditions. For veterans, medication decisions account for the full clinical picture including any existing VA prescriptions, physical health conditions common in military populations, and how the medication will interact with ongoing therapy.

Board-Certified Psychiatrists Coordinated with Therapy All 4 Locations

Tricare accepted. EMDR, CPT, and Prolonged Exposure available at all four locations.

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Things Veterans Often Think Before Making an Appointment

These aren't objections, they're reasonable concerns worth addressing directly. If something else is on your mind, call any of our locations and ask. Our team is used to these conversations.

"I don't want this going in my military record."

Care at SMHWI is entirely separate from the military chain of command. As a private practice, your treatment records are protected under standard HIPAA privacy regulations and are not reported to the military or the VA unless you specifically request that they be shared.

"I don't want to be labeled or diagnosed."

A diagnosis is a clinical tool for determining the right treatment, not a character judgment. Many veterans receive care without a formal diagnosis ever being the focus. What matters is whether you're feeling better and functioning better. We start there.

"I've tried therapy before and it didn't help."

General talk therapy and trauma-specific therapy are not the same thing. If you've had therapy that didn't address the underlying trauma, or that relied on you talking through events you weren't ready to revisit, that's a different experience from EMDR or CPT. The approach matters as much as whether you show up.

"I can handle it on my own."

That's how most veterans are trained to think. And in the field, it's often true. But mental health conditions don't get better through willpower, and untreated PTSD tends to worsen over time rather than resolving on its own. Getting help isn't a failure of self-reliance. It's applying the same problem-solving discipline that worked in uniform to something that requires a different tool.

"I'm not sure my experiences were 'bad enough' to warrant help."

If your symptoms are affecting your life, your relationships, or your ability to function, they're worth treating. There's no minimum threshold of combat exposure or trauma severity required to deserve care. The question isn't what happened to you. It's whether you're doing okay, and if you're not, whether you want to be.

"The wait at the VA is too long."

SMHWI operates entirely outside the VA system. Most patients are seen within a few days of contacting us. Tricare covers most of the same services you'd receive at the VA, and you don't need to be in the VA system or have a VA referral to be seen at SMHWI.

Veterans Crisis Line — 24/7 Support

If you or a veteran you know is in crisis, call or text 988 and press 1. Confidential, free, and always available. You can also chat at VeteransCrisisLine.net or text 838255.

Call 988 → Press 1

Starting Care at SMHWI as a Veteran

The process is straightforward, and you don't have to navigate VA paperwork to get there.

Call or Use the Patient Portal

Contact any of our four locations directly or schedule through our patient portal. Let the team know you're using Tricare and they'll start the verification process before your first appointment.

Benefits Verified Before You Arrive

Our team verifies your Tricare plan, confirms what's covered, identifies any referral or authorization requirements, and resolves those before your first visit so there are no billing surprises.

Evaluation with a Clinician Who Gets It

Your first appointment is a careful psychiatric or therapy evaluation with a clinician familiar with military experience. You share what you're comfortable sharing. There's no pressure to recount experiences in detail before you're ready.

A Plan Built Around You

Based on what comes out of your evaluation, your psychiatrist and therapist build a treatment plan together with you. If you've had treatment before, that informs what comes next. The goal is a plan you actually believe in.

Telehealth Mental Health Services for Veterans

Psychiatric appointments and therapy sessions are available via HIPAA-compliant telehealth throughout Arizona and Texas. Covered by Tricare and most major insurance plans. For veterans who travel frequently, live in rural areas, or simply prefer not to commute, telehealth keeps care consistent without requiring it to be on-site every time. EMDR, CPT, and medication management follow-ups are all available virtually.

Schedule Telehealth

Insurance Accepted for Veterans Mental Health Services

Tricare is accepted at all four SMHWI locations, alongside most major commercial insurance plans. Coverage verified before your first appointment. Call your nearest location to confirm your specific plan.

Tricare Prime Tricare Select Tricare for Life Tricare Reserve Select Aetna Blue Cross Blue Shield Cigna United Healthcare Humana Magellan

Veteran Mental Health Services Near You

SMHWI provides mental health care for veterans and service members at four locations across the Phoenix metro area and North Texas, with telehealth available statewide in Arizona and Texas.

Scottsdale

8350 E Raintree Dr, Ste 125 & 130

AZ
Scottsdale Psychiatric Office8350 E Raintree Dr, Ste 125 & 130
Scottsdale, AZ 85260
Mon–Fri: 8am–5pm
(623) 288-2628
Fax: (480) 696-1995
TricarePTSDEMDRCPTTelehealth

Tempe

1492 S Mill Ave, Ste 206 & 214

AZ
Tempe Psychiatric Office1492 S Mill Ave, Ste 206 & 214
Tempe, AZ 85281
Mon–Fri: 8am–5pm
(623) 288-3656
Fax: (480) 696-1995
TricarePTSDEMDRCPTTelehealth

Glendale

6120 W Bell Rd, Ste 130

AZ
Glendale Psychiatric Office6120 W Bell Rd, Ste 130
Glendale, AZ 85308
Mon–Fri: 8am–5pm
(623) 288-0133
Fax: (480) 696-1995
TricarePTSDEMDRCPTTelehealth

Rockwall

810 E Ralph Hall Pkwy, Ste 140

TX
Rockwall Psychiatric Office810 E Ralph Hall Pkwy, Ste 140
Rockwall, TX 75087
Mon–Fri: 8am–5pm
(972) 638-0947
Fax: (972) 638-0951
TricarePTSDEMDRCPTTelehealth

Questions About Veterans Mental Health at SMHWI

These are the most common questions veterans and service members ask before scheduling. If you have others, call any location directly.

Do I need a VA referral to be seen at SMHWI?

For most Tricare plans, no. Tricare Select, Tricare for Life, and Tricare Reserve Select generally do not require a referral from the VA to see providers outside the VA system. Tricare Prime may require a referral from your primary care manager, but that can often be processed quickly. Our team verifies the requirements for your specific plan before your first appointment so you know exactly what to expect. You can also call any of our four locations and the team will walk you through it.

Will my treatment records be shared with the military or the VA?

No. SMHWI is a private practice and your treatment records are protected under HIPAA privacy regulations. They are not reported to the military, the VA, or any government agency without your explicit written authorization. The only exceptions are situations mandated by law, such as imminent safety concerns, which apply to all licensed mental health providers regardless of setting.

Does Tricare cover EMDR therapy?

Yes, Tricare covers EMDR when delivered by a licensed therapist for a covered diagnosis such as PTSD. Coverage details and any prior authorization requirements vary by plan. Our team verifies your specific Tricare benefits and handles any authorization paperwork before your first appointment. If EMDR is the right approach for your situation, we work through the insurance side so you can focus on the treatment.

What is the difference between SMHWI and the VA for mental health care?

The VA provides a broad range of services to eligible veterans and does important work. The differences at SMHWI are primarily access and coordination. Most patients are seen within a few days rather than weeks or months. You don't have to navigate a large system to get to the right provider. And because SMHWI integrates psychiatry and therapy within the same practice, your prescriber and your therapist communicate directly. Whether SMHWI or the VA is the better fit depends on your situation, and some veterans use both.

Can I see a therapist and a psychiatrist at the same location?

Yes. Therapy and psychiatry are offered at all four SMHWI locations under the same practice. Your therapist and psychiatrist coordinate directly rather than operating in separate systems. For veterans managing both trauma symptoms and medication, that coordination matters. You don't have to repeat your history at two separate appointments or hope that two separate providers are communicating about your care.

Does SMHWI treat military sexual trauma (MST)?

Yes. Military sexual trauma is treated at all four locations using evidence-based trauma therapies including EMDR and Cognitive Processing Therapy. MST involves a specific set of dynamics, including the institutional environment in which it occurred, the reporting barriers many survivors faced, and the complex mix of responses it produces, that our therapists are trained to work with carefully. All care is confidential.

Is telehealth available for veterans through Tricare?

Yes. Tricare covers telehealth mental health services, including psychiatric appointments and therapy, for eligible beneficiaries throughout Arizona and Texas. EMDR therapy and medication management follow-ups are both available via telehealth. If getting to a clinic is difficult because of location, scheduling, or personal preference, telehealth keeps care accessible without interrupting continuity.

What if I'm actively serving and not yet separated?

Active duty service members with Tricare coverage can receive care at SMHWI for conditions not related to duty status or fitness for duty determinations. If you have questions about what that means for your specific situation, call any of our locations and the team can help clarify. Mental health care outside the military chain of command is available to most active duty members, and many choose to pursue it precisely because of the privacy it affords.

Crisis & Support Resources

Crisis lines, official VA resources, and peer support organizations for veterans and service members.

Dr. Roland Segal, MD
Medically Reviewed By
Dr. Roland Segal, MD
Board Certified Psychiatrist · Synergy Mental Health & Wellness Integrated

Ready to Get Mental Health Support?

Contact SMHWI at any of our four locations. No VA referral required. Tricare and most major insurance accepted. Benefits verified before your first appointment.

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